Privacy Policy

We are committed to ensuring that your privacy is protected and have attached details of our Privacy Policy.

When you register with our website, you are required to provide an email address as a minimum requirement. In order to respond to your requirements we need to know your name and contact telephone number. We and our associated companies may also wish to provide you with information which we think may be of interest to you. If you do not wish to receive this information you can inform us via

Calls to LIV may also be recorded for training and monitoring purposes.

We will not sell, rent, or provide any information you give to us to any third party except as necessary to complete the business between us.

By submitting your information you consent to the use of that information as set out in this Policy. If we change our Privacy Policy we will post the changes on this page, and may place notices on other pages of our website, so that you may be aware of the information we collect and how we use it at all times. We may also e-mail you should we make any changes so that you may consent to our use of your information in that way.

Cookies Policy

To make your experience of visiting the LIV website as simple and convenient as possible we place small data files known as cookies on your computer. This practice is used by most websites.

What are cookies?

Cookies are created when your browser loads the website. The website sends information to the browser which then creates a text file. Cookies are stored on your device for a length of time, from as short time as the duration of your browsing session to several months.

Each time you come back to the website, the browser retrieves and sends cookies to the server, which helps to improve your experience of the LIV website by:

– Remembering settings, so you don’t have to re-enter them every time you visit
– Recalling your last searches, helping to make your experience of the website better
– Measuring use of the website so that we can see how to improve it

You can manage and/or delete these small files from your device, but please be aware that this will limit the functionality that we are able to offer to you.

Data Protection

We respect and value the security and privacy of our contacts. We follow security procedures in the storage and disclosure of personal information in order to prevent unauthorised access. Personal data is held on our administration database either because of work we have undertaken or are currently engaged in, or because we believe that clients may be interested in receiving material from us about our developments and our services. As such we hold contact details and the history of our client relationship. This allows us to manage our client relationships effectively and target items of interest so that you only receive relevant material through the post or by email from us.

In accordance with your rights under the Data Protection Act 1998, you may request the amendment of the personal information we hold or ask to stop receiving direct marketing materials.

We do not sell, rent or deal in the personal information we hold. Information may, in the ordinary course of business, move between LIV, its associated companies and our contractors.